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DAVID VENTURA SPEAKER ON CUSTOMER CENTRIC GROWTH

OUR FOUNDER AND FRONT MAN, DAVID VENTURA, IS A PROFESSIONAL SPEAKER WHO DELIVERS ELECTRIFYING KEYNOTES AND WORKSHOPS ON THE TOPICS OF CUSTOMER RELATIONSHIPS, CUSTOMER EXPERIENCE AND KEY ACCOUNT MANAGEMENT.

ABOUT DAVID

CUSTOMER GROWTH KEYNOTE SPEAKER AND WORKSHOP FACILITATOR

David is a dynamic speaker, trusted by companies to deliver mind expanding concepts, new perspectives on customer experience and a whole load of fresh ideas on improving customer relationships.

Whether you need a keynote, a workshop or a mastermind group, David has spent his career creating his unique style of delivery, storytelling and ‘next practice’ content. His ability to adapt to any group, sector and culture makes him an ideal facilitator and having started his career in the entertainment industry he’s happiest on stage delivering his best performance.

If you’re after a speaker who asks people to stare into the ugly mirror, educates people on the moments that matter and urges you to look after your best customers before someone else does, then get in touch.

BOOK DAVID

Our keynotes explore transformative ideas and insights to inspire action and ignite innovation. Whether it’s redefining customer journeys packed with ‘Moments that Matter™” or gaining the Keys to Key Account Management, each keynote is crafted to deliver compelling insights. Get a front row seat to challenge conventional thinking, gain new tools, and a clear roadmap for fostering loyalty, engagement, and sustainable growth.

Interactive and impactful, our workshops empower attendees with hands-on tools and actionable strategies to address real-world challenges. Dive into powerful frameworks for Key Account Management or uncover customer truths with “Staring in the Ugly Mirror.” These sessions are built to enhance skills, encourage collaboration, and leave participants equipped to implement meaningful change in their organisations.

Designed for small, focused groups, our mastermind sessions offer a unique environment for deep dives into critical business strategies. Participants engage in collaborative problem-solving, gaining tailored insights from peers and experts. Whether refining a customer growth strategy or building a motivational leadership framework, masterminds foster personalised, actionable outcomes to drive high-impact results.

SOME OF THE KEYNOTE TOPICS

Moments that Matter™

Creating Exceptional Customer Experiences

The “Moments that MatterTM” model is a transformative framework for designing customer journeys that foster loyalty, trust, and engagement. This session delves into crafting a seamless journey that turns routine interactions into powerful, value-driven moments that lead to deeper customer commitment.

The Keys To Key Account Management

Look After Your Most Important Customers

Key Account Management (KAM) is more critical than ever as companies rely on a small percentage of customers for the bulk of their revenue. This session dives deep into the art and science of KAM, exploring how to build strategic partnerships that keep top clients engaged, satisfied, and loyal. From identifying key accounts to creating robust account plans, this workshop offers leaders the insights and tools needed to protect and grow these vital relationships.

Staring in the Ugly Mirror

Confronting the Brutal Truths of Customer Centric Growth

Growth isn’t just about doing more; it’s about doing better. Staring in the Ugly Mirror is an unflinching workshop designed to help leaders face the uncomfortable truths about their business’s customer relationships and growth strategies. This session poses tough, introspective questions that will challenge you to evaluate whether your company truly adds value, builds genuine customer partnerships, and maintains a proactive approach to customer growth.

The Fire That Burns Within

Unlocking Intrinsic Motivation with Motivational MapsTM

Motivation is the fuel that powers individual performance and team success. The Fire That Burns Within session introduces the Motivational Mapping Model, a tool designed to help individuals and leaders uncover and leverage intrinsic motivators. By identifying these unique drivers, you can create an environment that sustains engagement, fosters productivity, and promotes personal fulfilment. This workshop empowers participants to not only understand their own motivations but also to inspire and engage others by aligning tasks and roles with individual motivators.

BOOK DAVID FOR YOUR NEXT EVENT

David’s session was a game-changer - engaging, insightful, and packed with practical tools that we could implement immediately.

His ability to bring Key Account Management theory to life with real-world examples is second to none.

If you want relevant, practical, and actionable KAM strategies, David is your go-to speaker.

David’s session inspired our team to shift from being suppliers to true partners with our key clients - an impactful transformation.

With his expert knowledge and engaging style, David left us with a toolbox of strategies to revolutionise our approach to Key Account Management.

The session on ‘adding value, not cost’ deeply resonated and has already sparked meaningful changes in our organisation.

David’s speaking style is warm, engaging, and incredibly insightful - his tools and strategies are invaluable.

You will leave David’s session armed with practical advice and clear actions to move your business forward.

If you want to delight your audience with relevant, practical, and insightful tips and tools for customer growth, I’d strongly recommend booking David for your event.